NOTICE: This portal website remains developing.
If you experience any issues with your smart device, the CID Department is happy to repair it for you. We also offer some service if you don't know how to.
Things we can fix and help you includes:
Fix SD cards that failed to read or corrupted
Recover data from smart device
Problem update, installing or opening apps
Quickly takes up space for no reason even after deleting massive apps and files
Drain battery quicker and would like to find possible reasons
Apps keeps lagging
How-to use apps
Can't play music or sound
Screen is blank or the screen can't display whatever it should be displayed
Problem signing in/out of an account
Mute annoying spams and notifications
Search for hacker apps and run some scans with McAfee®
Stuck in startups, software update and more
100+ more categories of error about smart device error that we can repair...
How to contact the CID Department for repair?
Just approach to Admin OKITO personally or book an appointment by contacting us, we'll do it right away.
Note: Major fix may take longer time and some requires future fixing. Any physical repairs like unable to charge, button won't work, flash won't turn on, or water damages are irreparable by the CID Department, and requires further inspection by a professional technician. You may need to tender it to outsiders.
Pricing
For members of QQ: We don't charge a penny for the service above to the member of QQ. This means, it's FREE.
Non-members of QQ: We don't offer any services to you. But if you insist, like when interacting with us, and need urgent repair, we may charge you for the service above ranging from US$5.00 to US$200.00, or RM20.00 to RM800.00 (for any service listed above not more than one of any service). Pricing and duration will depend on how hard the work is, how long will it take, what apps and equipment is needed, time to process, what additional scans and checkup is needed and more.